FOR EMERGENCY MEDICAL ASSISTANCE
If you need immediate emergency medical assistance for yourself or someone else, please call local emergency services for support. To find the equivalent of "911" abroad, please refer to this U.S. State Department reference.
FOR EMERGENCIES RELATED TO ANY OF THE FOLLOWING CRITICAL EVENTS:
- Victim of a Violent Crime
- Death of a UA Traveler
- Missing Person
- Life-threatening environment due to threats including (but not limited to): civil or political unrest, natural disaster, disease outbreak, or terrorism
For UA Faculty/Staff:
Zurich Travel Assist Policy Number: GTU 3032184
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From abroad call collect at 1-647-775-9044
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From the U.S. or Canada 1-800-593-8860
For evacuation assistance: World Travel Protection:
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From abroad call collect at 1-416-977-0277
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From the U.S. or Canada 1-800-263-0261
For UA Students on Study Abroad programs:
Call or text the UA's security provider, Drum Cussac, at any time, identifying yourself as a University of Arizona faculty, staff, or student on a UA Study Abroad program in need of assistance:
- Call: +44 1202 937 401
- Text: +44 7766 556 078
All UA Travelers:
- Download Global Risk Manager app (includes security-related advice and a 24/7 emergency response button):
FOR AN INCIDENT
An incident is considered a non-critical event that can be addressed with minimal support. Should an incident occur, please see the following resources
Insurance Information for UA Study Abroad Programs:
- Insurance Carrier: GeoBlue
- Phone: +1 610 254 8771
Insurance Information for UA Faculty/Staff not on a Study Abroad program:
- Insurance Carrier: Zurich Assist - same policy number as above: GTU 3032184
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Call collect at 1-647-775-9044
Be prepared to provide the following information to the insurance carrier, if possible:
- Caller's phone number, relationship to traveler
- Traveler's name, age, and gender
- Description of incident and traveler(s) condition(s)
- Name, location, and phone number of hospital, if applicable
- Name and contact information of treating physician, if applicable
In the event of any Emergency or Incident, Notify the UA: Please copy all below:
- Arizona Global Travel Director, Jill Calderon +1 520 626 4931 / jcaldero@arizona.edu
- UA International Risk Analyst, Federico Guajardo +1 520 621 1755 / federicodg@arizona.edu
- Arizona Global Travel, +1 520 621 1063 / internationaltravel@arizona.edu
If no email response; Submit an online Incident Report form
For any other assistance in a life-threatening emergency, call UAPD at 520-621-UAPD